Climate controlled storage units in Mills River, NC

Cons: Despite generally positive feedback, concerns are raised regarding unreliable gate operation and inadequate lighting within the units, causing discomfort for some users. Additionally, reports of an unsettling presence of a ‘sketchy’ individual and experiences with unhelpful staff lead to safety and service dissatisfaction. Regular issues with facility access and surveillance are noted, reflecting potential security weaknesses.

Pros: The facility is frequently praised for its cleanliness, a variety of unit sizes with fair pricing, and friendly, accommodating staff. Customers also appreciate the secure, well-maintained environment with temperature-controlled options.

Cons: However, customers have experienced significant security issues such as theft and the removal of security cameras, in addition to troubling price hikes and premature account charges, which sometimes resulted in overdraft fees. Concerns about infrequent office staffing were also reported, alongside instances of administrative disorganization.

Pros: The self-storage facility has been complimented for its ease of use, with online rental options and a clean environment; friendly staff are frequently acknowledged for their helpfulness and the process of obtaining a unit is generally stress-free.

Cons: Some customers emphasize significant issues, such as flooding during heavy rainfalls resulting in damaged goods, repeated complaints about reservation mishandling and unavailable promised units, increasing rental rates excessively, and overall dissatisfaction with the facility's maintenance and unresponsiveness to concerns.

Pros: Many customers praise the facility for its excellent security features, cleanliness, and especially the management team's helpful and friendly service, catering personally to their storage needs.