Climate controlled storage units in Piney Green, NC

Cons: The approval process can be strict and inflexible as is evidenced by a policy requiring several different personal references, leading to potential customers being turned away. Issues with up-to-date contact information and misinformed payment options contribute to customer frustration.

Pros: Customers praise the facility for its friendly, helpful staff, clean and secure units, and for being particularly accommodating to military personnel. The owner's proactive approach in assisting customers is also highlighted.

Cons: Customer experiences indicate serious issues like **rude treatment** and **unprofessional behavior** from staff, problematic policies on contracts which discourage potential renters, and instances leading to incredibly **inconvenient situations** such as incorrect and costly charges and lack of empathy in difficult situations.

Pros: According to customers, this storage facility stands out for its **excellent customer service**, **secure environment**, and the ease of renting U-Haul vehicles. Many praise the facility for going **above and beyond** in customer assistance, maintaining **cleanliness**, and offering a **safe space** for vehicles.

Cons: One main pain point brought up by customers is the steep and frequent rent increases some have experienced during their rental period. It is also noted that the customer service can be lacking at times, with issues such as phone numbers not working and extremely long waits on calls coupled with difficulty obtaining simple information such as price quotes, potentially indicating systemic communication issues. Some customers encountered complex, difficult-to-understand paperwork, contributing to a not entirely smooth user experience.

Pros: Customers praise the self storage facility for its cleanliness, highly accommodating customer service, and efficiency in helping with unexpected storage needs. Many commend the straightforward processes from online deal finds to lock setups and staff friendliness, with personal anecdotes of exceptional support during challenging times.