Climate controlled storage units in New Brighton, PA

Cons: Customers have cited significant concerns about being wrongly charged for damages not caused by them or equipment they didn't use; differing staff actions can severely affect customer experience, with some reporting rudeness and unprofessional conduct. There have also been issues with the contention over fuel levels and subsequent overcharges, suggesting some operational transparency concerns.

Pros: The facility has friendly and helpful staff and offers quick services, such as swiftly handling truck pickups. Clean trucks are available for rent, with customer-oriented management often making extra efforts to assist.

Cons: There have been severe complaints about the handling of extra charges, notably for vehicle damages and unexpected gas fees, along with reports of unhelpful and rude customer service; additionally, some customers experienced lost or damaged belongings due to pest infestation and theft.

Pros: Customers appreciate the cleanliness and secure environment, easy check-in and return processes, as well as a frequently offered first month of free storage with truck rental.