Climate controlled storage units in Rochester, PA

Cons: The main concern presented by customers is the occasional inconvenience of elevator outages slowing down activity, an issue inherent to some storage facilities alongside typical concerns such as potential for regular rate hikes or additional fees.

Pros: The self storage facility boasts commendable customer service, offering secure, clean, and easily accessible units complemented by a professional and exceptionally friendly staff.

Cons: Customers have cited significant concerns about being wrongly charged for damages not caused by them or equipment they didn't use; differing staff actions can severely affect customer experience, with some reporting rudeness and unprofessional conduct. There have also been issues with the contention over fuel levels and subsequent overcharges, suggesting some operational transparency concerns.

Pros: The facility has friendly and helpful staff and offers quick services, such as swiftly handling truck pickups. Clean trucks are available for rent, with customer-oriented management often making extra efforts to assist.