Climate controlled storage units in Oak Ridge, TN

Cons: There is significant dissatisfaction concerning the security, with reports of dysfunctional surveillance cameras and flimsy construction using plywood and 2x4s potentially compromising the safety of stored items. Customers have mentioned poor accessibility to staff, including full mailboxes hindering communication and incidents of incorrect access codes being provided. Moreover, some customers report damaged items due to liability issues like malfunctioning air conditioning and discreditable behavior from the staff, suggesting a lack of professionalism and responsibility.

Pros: Customers appreciate the climate-controlled units, convenience of online account management and payments, and the accommodating and friendly customer service they experience when using this self storage facility. The access to the units is wraparound, and many remark on the cleanliness and the overall good prices.