Climate controlled storage units in Saint Albans, WV

Cons: Patron complaints highlight prevalent issues such as pest infestation in the units, inconvenient billing experiences like double charges and unjust late fees, along with allegations of deceptive and pushy sales tactics implemented by employees. There is a reoccurrence of dissatisfaction with unreasonable overcharges, failure to answer phone calls, along with prior bookings not being honored which impacted customers' plans negatively.

Pros: The self storage facility has drawn praises for its friendly staff, reasonable prices, and clean premises. Some customers have expressed gratitude for good customer service and willingness to accommodate super short notice requests.

Cons: Unsatisfied customers have reported significant issues such as false information regarding storage capabilities, unauthorized credit card charges, and severe rodent infestations leading to property damage—a repeated complaint that undermines the facility's security advantages.

Pros: Customers appreciate that the storage facility offers 24-hour access and is kept clean and secure, providing peace of mind when it comes to storing property.