Climate controlled storage units in Scott Depot, WV

Cons: **Highly significant concerns** include frequent break-ins due to inadequate security like broken perimeter fencing and lack of surveillance. Additionally, there is notable distress regarding billing practices, with reports of families losing prized possessions to auction without adequate notice, which suggests a **serious deficit in communication and customer compassion.**

Pros: The storage facility is appreciated for its good units and providing an overall satisfactory experience to some customers.

Cons: However, storage users commonly face issues like routine price hikes and additional fees, challenges due to having no restrooms on site, and insufficient security measures.

Pros: Customers appreciate the excellent customer service and professionalism at the facility; they also find the place to be satisfactory.

Cons: Customers have pointed out the storage facilities' limited space for maneuvering large vehicles, which can be notably inconvenient. While the provided services and cleanliness are appreciated, the higher pricing could be a concern for potential renters.

Pros: The self storage facility manager Matt consistently offers excellent customer service, with attention to clean, well-maintained units and accommodating customers' needs for space and security.