Garages for rent in Crestwood, KY

Cons: Frequent complaints concern persistent price hikes without proportional benefits and troubling gate security failures. Challenges with the website, kiosk malfunctions, unjustified hidden fees labeled as "insurance," and a disappointing transformation from a locally owned business tarnishing previously exemplary customer relations seem to negatively impact customer experiences. Instances of property damage and break-ins heighten the urgency for improved security and responsible management.

Pros: The facility boasts convenience through easy online signup, cleanliness, and overall great prices with 24-hour accessibility. Loyal customers appreciate the ample storage space and occasionally note helpfulness with gate or payment issues.

Cons: Despite these advantages, user experiences indicate significant price hikes, with rate increases of 50% after two months and $80 within merely three months, evoking financial concerns. There are also individual reports of unprofessional behavior from staff and difficulties due to stolen carts, hinting at possible security improvements.

Pros: Customers appreciate the facility's excellent customer service and commend the staff for their helpfulness and politeness, singling out their positive experiences due to accommodating staff members that manage the premises. The site is consistently described as clean, easy to work with, and the initial application and rental process is praised for its simplicity.

Cons: Significant upkeep issues have been noted, such as a gate that has been broken for almost a year, potholes inadequately repaired, and challenges in reaching staff by phone, denoting a decline in property maintenance and potential security concerns. Additional mentions of the facility becoming very dusty suggest a lapse in cleanliness that could affect customer's belongings.

Pros: Customers appreciate the self-storage facility for its customer-friendly service and dedicated team members who facilitate easy rental experiences. The facility's convenience in location and the professionalism shown by staff have left a strong positive impression.