Garages for rent in Norbourne Estates, KY

Cons: The security at the facility is frequently questioned due to a commonly left open gate, causing concerns about the safety of the stored items. Additionally, there's mention of extra upfront fees and an incident where video surveillance failed to provide assistance after a break-in.

Pros: The storage facility offers positive convenience and customer service, with attendees like Biff often highlighted for their helpful and friendly assistance; many customers find the pricing reasonable.

Cons: Despite the starting affordable rates, customers feel the impact of mandatory price increases over a short span, which is seen as a deceptive business practice and diminishes the perceived value. There are also concerns about inadequate climate control within the facility, potentially harming sensitive items like musical instruments, with some noting uncomfortable temperatures during summer months implying a neglectful angle on customer comfort and item safety.

Pros: The self storage facility prides itself on outstanding customer service, with the staff being frequently described as friendly and exceedingly helpful. The facility is noted for its cleanliness, safe storage for belongings, convenience in the move-in and move-out processes, and practical online reservation options.

Cons: Customers experience frustration due to technical issues with the mobile app that can hinder gate access, an inconvenience that may detract from the otherwise stellar service. Despite the facility's many merits, such repeating technical difficulties could significantly impact customer satisfaction.

Pros: The facility receives high praise for exceptional customer service from supportive and friendly staff, with a special mention of the helpful mobile app introduction. Cleanliness and clear instructions on usage contribute positively to the overall customer experience.

Cons: Customers often face undue charges for services and items not provided or requested, experience unresponsiveness and a lack of help in returning rental vehicles or services, resulting in a sense of neglect and frustration, as well as repeated technical difficulties with applications and unsatisfactory facility maintenance. These issues lead to some customers resolving not to use the facility again.

Pros: The staff at the self storage facility frequently provides exceptional customer service, assisting customers with various needs and usually showing kindness and helpfulness; multiple positive experiences are reported with smiling, attentive employees.

Cons: While experiences are generally positive, there is a report of customer service issues with a less professional staff member who may affect the overall perception of the service. Additionally, price could be a concern for some customers.

Pros: Customers highlight the cleanliness, security, and supportive staff at the facility, along with a range of unit options including environmentally controlled storage for safekeeping of items.

Cons: The facility has serious security concerns with reports of units being easily broken into, clients voicing frustration over misleading access hours contrary to advertised 24/7 facility entry, and forced purchases of specific locks under the pretense of compatibility. Additionally, the administrative fee is non-refundable and the escalating costs combined with poor maintenance reflect negatively on the overall service experience.

Pros: Customers frequently praise the self storage facility for outstanding customer service, with particular staff members providing prompt and helpful assistance when issues arise.