Garages for rent in Vinton, VA

Cons: Several reports criticize the facility for poor communication, instances of unprofessionalism, and follow-through on services, with issues ranging from shifting appointments to threats of financial impropriety. Complaints recurrently mention the poor condition of rented trucks, mechanical issues as well as filthy interiors and staff struggling with technical equipment. Crucially, there are also allegations of theft from storage units, casting significant doubt on the security measures in place.

Pros: Customers frequently praised the friendliness and helpfulness of the staff, citing their willingness to go above and beyond in service. The administration of the lot appears to be set up for straightforward returns, indicating an ease of use for vehicle drop-offs. Additionally, certain locations within the branch received high commendation for excellent customer support.