Climate controlled storage units in Saint Albans, WV

Cons: Patron complaints highlight prevalent issues such as pest infestation in the units, inconvenient billing experiences like double charges and unjust late fees, along with allegations of deceptive and pushy sales tactics implemented by employees. There is a reoccurrence of dissatisfaction with unreasonable overcharges, failure to answer phone calls, along with prior bookings not being honored which impacted customers' plans negatively.

Pros: The self storage facility has drawn praises for its friendly staff, reasonable prices, and clean premises. Some customers have expressed gratitude for good customer service and willingness to accommodate super short notice requests.

Cons: Despite the consistent customer service accolades, common frustrations with storage facilities such as periodic price increases, potential hidden fees, and inconvenient operating hours may still apply.

Pros: Customers frequently praise the facility for its exemplary customer service and affordability, with particular appreciation for the cleanliness and security.