Covered RV & camper storage in Palm Beach Gardens, FL

Cons: Customer experiences vary with instances of unfriendly and racially tinged treatment reported. Complaints were lodged about issues with phone contact reliability and passive customer biase, implying varied customer satisfaction based primarily on staff interaction.

Pros: The facility has received praise for convenient access and a commendable staff member known for excellent customer service, making processes simple, secure, and friendly interactions.

Cons: Recurring grievances cite unexpected and significant rent increases, challenges with humidity control leading to unsavory odors, as well as concerns with maintenance such as faulty access doors and an insufficient number of carts available. Additionally, customers report difficulties in communication with corporate customer service and autopayment returns, generating frustration and dissatisfaction with the overall rental experience.

Pros: Customers generally appreciate the quality of service from personnel, highlighting professionalism and helpfulness from representatives such as Nancy, along with the convenience of hassle-free move-ins and easy access through on-demand kiosks.

Cons: Significantly, customers report serious issues such as break-ins and damage to property by pests like rats, auto-billing errors leading to unfair charges, and a notable problem with unpleasant odors that suggest a need for better maintenance and security measures.

Pros: Clients praise the facility for its exceptional customer service, with the staff repeatedly being described as friendly and professional, and the location is commended for its cleanliness and helpful employees that create a welcoming atmosphere.