Covered RV & camper storage in Westgate, FL

Cons: Several customer experiences reveal significant disregard for personal circumstances, including the cutting off locks of late payers with little empathy, which has left customers feeling disrespected and led them to advise against using the facility. Complaints also include people sleeping in the storage units, and locked restrooms contrary to promised accessibility, leaving disabled users in distress.

Pros: Customers regularly praise the facility for its exemplary customer service, particularly noting individuals by name, who have provided great assistance and made the rental process easy and pleasant. Cleanliness and affordability are also commended.

Cons: Despite excellent service and cleanliness, people express discontent with the price hikes, and the new locking system may be tricky for some customers to get accustomed to initially.

Pros: The self-storage facility receives high praise for its clean and secure units, exceptional customer service, with staff going out of their way to assist with finding the perfect unit, and a consistently well-maintained property.

Cons: However, patrons have encountered distressing interactions with certain managerial staff, referencing rudeness and sarcasm that detract from the overall positive experience. Issues such as malfunctioning access codes have also been a point of frustration, diminishing the facility's reputation for efficiency.

Pros: The self storage facility receives praise for its exceptional customer service, particularly due to friendly and accommodating staff, and its cleanliness. Customers find the process of leasing storage units to be easy and convenient, often noting swift and helpful online services.

Cons: Concerns have been raised about insufficient lighting at night, potentially undermining the security of the facility, and at least one customer reported an experience of racial profiling, which implies customer service may not always be accommodating or sensitive to client needs.

Pros: The extensively praised aspects include the helpful and friendly staff, the reasonable pricing that resists frequent increases, and the facility's variety of storage options to meet different needs alongside drive-up access for convenience.

Cons: Mounting complaints point towards severe infestations of roaches, raising serious concerns about the facility's pest control measures. In contrast to the beneficial beginnings of service, customers ending their rental periods frequently encounter pest-related issues, potentially indicating neglect in maintaining storage unit hygiene and posing risks to stored property.

Pros: Customers frequently highlight the exceptional customer service and the staff's willingness to assist beyond expectations to ensure satisfaction and efficient service. The approachability and support from the service team contribute to a positive rental experience.

Cons: Besides positive remarks, some mention ongoing challenges, such as rental units picked by the website not meeting expectations, unwanted pre-added locks, and maintenance issues including hot spots and insects in the units. These negative experiences suggest room for improvement in online rental processes and storage conditions.

Pros: Customers consistently praise the facility for its excellent customer service, professionalism, and cleanliness.