Covered RV & camper storage in Amarillo, TX

Cons: **Multiple reports* highlight a steep rise in rental rates and poor security that has resulted in break-ins and theft; there also appears to be an issue regarding homelessness within the facility which contributes to an uncomfortable and potentially unsafe environment for some patrons.

Pros: Customers frequently experience outstanding service from the staff, and the location of the facility is conveniently positioned for ease of access to local residents.

Cons: Though specific issues were largely unreported, self-storage facilities often . bear complaints of recurrent price hikes and additional fees that could potentially concern customers at this facility as well.

Pros: Customers appreciate the affordability and ease of the leasing process, along with the ability to easily load items from a truck directly into their storage spaces.

Cons: There are alarming instances where unit sizing was misleading, potentially resulting in frequent disputes over this issue; a noted instance involved dismissive and unprofessional staff conduct when challenged. Complaints about gate hours not extending past 10 PM may also impact customer convenience.

Pros: Customers repeatedly highlight the exceptional friendliness and helpfulness of the facility's staff, alongside the facility being clean and well-maintained.

Cons: Issues with unauthorized charges, late fees, and administrative feel incongruence are salt in the wound following reports of storage units being smaller than advertised, break-ins, and pest damage—incidents undermining trust in the company's practices and facility integrity.

Pros: Customers appreciate the facility's overall cleanliness and security, as well as its easy and helpful reservation and rental process.

Cons: Problems with online payment systems recurring without resolution and expensive penalties for using alternate payment methods have been reported. Issues with water damage, access code malfunctions without support, and insufficient on-site security leading to theft and burglary have left some customers severely disappointed. There's also frustration over the facility's inability to consolidate charges for multiple units, along with malfunctioning equipment, like a broken freight elevator, hindering clients' experience.

Pros: The staff at the facility are usually praised for being very helpful, with special commendations often made for their politeness and assistance with queries and issues. The ease of use regarding online services and the cleanliness of units were also mentioned positively.