Indoor RV & camper storage in Columbus, OH

Cons: Dissatisfaction stems from experiences of unauthorized access and unit break-ins causing substantial losses, combined with staff responses perceived as inadequate. Moreover, customers are disgruntled by abrupt and significant rental price hikes, and deceptive promotion practices that inflate costs unexpectedly, undermining the facility's trustworthiness.

Pros: The facility has been appreciated for cleanliness, having approachable and quick-to-assist staff, and providing secure storage spaces. Notably, customers are satisfied with the helpfulness offered during the moving process and staff availability when customer service is required.

Cons: There are complaints about poor communication, with customers expressing concern that they may be overcharged without clear justification, possibly indicating hidden fees which tarnish the facility's reputation. There are also instances where the desired unit size was not available, pointing to potential inventory management issues.

Pros: Customers frequently praise the facility for its exceptional customer service, highlighting the supportive and caring staff, and commend its affordability along with an easy and quick rental process.

Cons: However, while staff and facility conditions receive praise, generic concerns such as potential regular price increases and the possible lack of certain amenities or insurance options can be downsides of using storage services. Security may also be a general concern, one that was not specifically mentioned but often critical in customer considerations for storage facilities.

Pros: Customers consistently appreciate the helpful and friendly staff, with particular praise for their efficiency in facilitating moves. The cleanliness and maintenance of the facility is another highlight, along with reviews pointing out the ease of account management.

Cons: Concerns at the facility include sudden rent increases by a notable amount and complaints about pest control issues need to be addressed, seriously undermining the overall satisfaction despite the exceptional service.

Pros: This facility boasts commendable customer service with a staff that's consistently described as friendly, patient, and supportive during challenging times, providing excellent guidance and going beyond what is expected to assist customers.

Cons: Issues with billing and payment have been reported, leading to customer lockouts after short grace periods, and at least one incident of theft due to inadequate lighting signals potential security concerns.

Pros: Customers are consistently satisfied with the customer service, cleanliness, and security of the facility, finding it both professional and convenient for their storage needs.