Self storage units in The Hammocks, FL

Pros:

• Excellent customer service reported consistently

• Clean and welcoming atmosphere in office

• Clear and thorough explanations provided

• Good promotional deals available

Pros:

• Clean common areas

• Responsive customer service

• On-site manager available

Cons:

• Rude manager behavior noted

• Poor treatment of late-paying tenants

Pros:

• Good customer service experience

• Attentive and helpful staff

Cons:

• Frequent temperature changes in units

• Unexpected rate increases without notice

Pros:

• Organized and clean facilities

• Easy-to-use environment

• Secure location

Cons:

• Phone system doesn't transfer calls

• App and keypad issues affect access

Pros:

• Excellent customer service mentioned frequently

• Staff are polite and helpful

Pros:

• Storage units are very clean.

• Storage units are well maintained.

• Polite and helpful staff.

Cons:

• Issues with gate access codes.

• Unreliable 24-hour access.

• Poor customer service.

Pros:

• Overall clean and pleasant facility.

• Easy-to-use app for management tasks.

• Knowledgeable and patient staff.

Cons:

• Significant rate increases during rental.

• Poor customer service and billing practices.

• Lack of proper vehicle damage control procedures.

• Unreliable climate control in storage units.

• Incorrect or extra charges commonly reported.

Pros:

• Facilities are well maintained

• Premises are clean and well illuminated

• The customer service is excellent

• Ease of entry with available push carts

• Front desk website is easy to navigate

Cons:

• Jacks up the rate randomly