Self storage units in Arlington Heights, IL

Pros:

• Clean and easy to access

• Well laid out storage facility

• Moving in or out is easy

Cons:

• Price increases every three months

• Rates can exceed industry standards every quarter

Pros:

• Convenient location for car access

• Generally positive customer service experience

• Online application and payment process simple

Cons:

• Locked in yard with no exit for 40 minutes

• Hidden keypad difficult to locate

• Significant issue with roaches and mice

Pros:

• Affordable rental prices overall

• Helpful and friendly staff

• Generally clean facility

• Easy rental process

Cons:

• Elevator often out of order

• Poor customer service at times

• Frequent price increases

• Security gate sometimes left open

Pros:

• Very clean facility.

• Knowledgeable and professional staff.

• Quick and efficient service.

Pros:

• Convenient location with good access

• Clean facility with well-maintained units

• Adequately priced compared to other options

• Helpful and friendly customer service

Cons:

• Reports of unprofessional behavior and office management

• Equipment not working, leading to inconvenience

• Insufficient number of carts for moving

• Difficult to maneuver loaded carts through double doors

Pros:

• Friendly and helpful staff

• Clean storage units

Pros:

• Friendly, helpful, efficient customer service

• Clean and secure facility

• Staff explains things clearly

• Staff available for assistance

Cons:

• Prices increase significantly over time

• Access doors frequently broken

• Cart usage policy is inconvenient

• Not enough available carts

Pros:

• Clean and well-maintained facility

• Helpful and friendly staff

Cons:

• History of unresolved flooding issues

• Frequent and unexplained price increases

• Difficult to reach staff by phone

Pros:

• Knowledgeable and professional customer service

• Employees are patient and kind

Cons:

• Units have mold from ceiling leaks

• Serious rodent problem at the facility

• Items reported missing from units

Pros:

• Convenient location for local needs

• Facility is clean and well-maintained

• Customer service is friendly and helpful

• Easy account setup and closure process

Cons:

• Unexpected price increases

• Online reservation issues with availability

• Some customer service discrepancies

Pros:

• Accessible for large moving trucks

• Smooth and straightforward process

• Clean and organized location

• Knowledgeable and helpful staff

Cons:

• Discount followed by steep price raise

Pros:

• Friendly and helpful staff

• Facility is always clean

Cons:

• Sudden significant price increases

• Issues with unit reservations

Pros:

• Friendly and helpful staff

• Clean storage units

• Secure facility

• Easy rental process

Cons:

• Rent increases every six months

• Competitive pricing only at first

Pros:

• Safe and clean facility overall

• Individual parking slots available

Cons:

• Alarm easily triggered if code forgotten

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Secure with advanced security features

• Climate-controlled environment

Cons:

• Items were reportedly stolen

• A manager received negative feedback

• Staff response problems with stolen items

Pros:

• Helpful staff provide good service

• Staff assistance with rent reductions

• Staff effectively manage downsizing and transfers

Cons:

• Restroom does not work