Self storage units in Benton, IL

Pros:

• Insurance available for affordable cost

Pros:

• Low prices for storage

• Safe storage with cameras

• Quick refund process

• Easy to schedule delivery and pickup

Cons:

• Sometimes no storage available

Pros:

• Staff is friendly and helpful

• Flexible with payment arrangements

• Units are clean and accessible

Cons:

• Poor communication from the management

• Unreliable reservation process and refunds

• Difficult to maneuver larger vehicles on-site

Pros:

• Units are clean and well-lit

• Good surveillance ensures safety of belongings

Pros:

• Clean storage units

• Secure storage environment

• Knowledgeable and helpful staff

Cons:

• Online system sometimes shows payment errors

• Owner difficult to communicate with regarding refunds

Pros:

• Facility is clean and well kept

• Staff is friendly and helpful

Cons:

• Poor overnight surveillance quality

• Slow response in checking camera footage

Pros:

• Clean and secure facility

• Helpful and friendly management

• Relatively easy to access

• Affordable climate control units

Cons:

• Reported issues with overpriced rates

• Customer dissatisfaction with price increases

Pros:

• Professional and kind owner

• Good grounds monitoring

Pros:

• Very friendly customer service team

• Gated facility with high fencing

• Well-lit and clean property

• Affordable rental rates

• Staff willingness to work with clients

Cons:

• Instances of theft complaints

• Management blamed customers for theft

• Locks can be tampered with

Pros:

• Friendly and professional staff

• Convenient location

Cons:

• Frequent billing issues despite move-out

• Customers repeatedly locked out with zero balance

• Poor overall customer service experiences

Pros:

• Clean and well-maintained facilities

• Modern and upgraded security features

• Responsive and friendly staff

• Affordable rates for the storage units

Cons:

• Limited perimeter security concerns

• Potential difficulties accessing the facility

• Monthly rental costs could be lower

Pros:

• Indoor climate-controlled environments available

• Facility appears well-maintained

• Bathrooms on site for convenience

Cons:

• Increased crime risk during move periods

• Some parts not truly 24-hour

• Poor customer service responsiveness

• Issues with booking and app management

• Stringent lien policies and immediate lock-outs

Pros:

• Clean storage units and facility

• Helpful and friendly staff

• Reasonable rental rates

• Insurance coverage available

Cons:

• Limited access hours despite website claims

• Experiences with theft reported by users

• No CCTV at the facility

• Insufficient units available in summer

Pros:

• Friendly and knowledgeable staff

• Efficient and quick service

• Clean facilities and good equipment

Cons:

• Access hours not truly 24/7

• Inconvenience in getting rental equipment

• Higher charges for climate-controlled storage

• Inconsistent customer service experiences

Pros:

• Very good pricing for units

• Units are kept clean

• Roll-up and down doors available

• Easy online payment options

Cons:

• Items stolen from stored vehicles

• Security deemed unreliable