Self storage units in Orland Hills, IL

Pros:

• Clean facility

• Easy renting process

• Reasonable rates

Cons:

• Prices increase regularly

• Customer support infrastructure lacking

• Moving carts not always available

Pros:

• Excellent customer service.

• Helpful staff

Cons:

• Facilities may be pricey.

Pros:

• Efficient and accommodating staff

• Clean and well-kept property

• Reasonable initial prices and promotions

• 24 hour access available

Cons:

• Frequent price increases

• Rodent problems reported

• Errors with cutting unit locks

• Difficulty accessing units when needed

Pros:

• Very good customer service

• Clean storage facility

• Easy to rent space

Cons:

• Refuse to refund for unused weeks

• Rent increases frequently

Pros:

• Convenient location

• Easy access

Cons:

• High dependence on specific staff for service

Pros:

• Helpful and kind staff

• Affordable rental prices

• Clean storage units

Cons:

• Unprofessional and lazy staff

Pros:

• Friendly and helpful customer service

• Quick and simple rental process

• Clean facility

Cons:

• Gate occasionally malfunctions requires a push

• Office sometimes unattended when help needed

Pros:

• Units are very clean and secure

• Facility maintains climate control

• Loading area is big with free carts

• Bright lighting and strong security

Cons:

• No 24-hour access available

• Rented truck availability is unreliable

• Additional fees beyond quoted pricing

• Monthly promotions may feel misleading

Pros:

• Convenient location for many

• Helpful and friendly staff

Cons:

• Multiple building access points often broken

• Persistent garbage problem; attracts rodents

• No management presence onsite frequently

• Inconsistent service and documentation issues

• Frequent and unexplained rate increases

Pros:

• Storage units are always clean

• Grounds are well-maintained

• Prices are reasonable

• Feel safe using the facility

Cons:

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Pros:

• Clean and well-maintained facility

• Secure premises with flexible payment options

• Reasonable prices for storage units

• Helpful staff when present

Cons:

• No consistent staff presence or support

• Phone calls are rarely answered

• Difficulties accessing units during stated hours

• Poor communication and customer service

Pros:

• Good location described by reviews

• Facility is clean and secure

• Smooth and quick process to rent

Pros:

• Great customer service frequently mentioned

• Easy-to-find and clean location

Cons:

• Lacks security cameras and gated entry

• Increase in prices without significant improvements

• Gravel paths in bad condition

• Pathways sometimes blocked by vehicles