Self storage units in Orland Park, IL

Pros:

• Clean facility

• Easy renting process

• Reasonable rates

Cons:

• Prices increase regularly

• Customer support infrastructure lacking

• Moving carts not always available

Pros:

• Excellent customer service.

• Helpful staff

Cons:

• Facilities may be pricey.

Pros:

• Easy to move trucks around

Cons:

• No security gate or code access

• Slow and unhelpful customer service

• Frequent rent increases

• Common theft and vandalism incidents

• Poor lighting and no security cameras

Pros:

• Units are very clean and secure

• Facility maintains climate control

• Loading area is big with free carts

• Bright lighting and strong security

Cons:

• No 24-hour access available

• Rented truck availability is unreliable

• Additional fees beyond quoted pricing

• Monthly promotions may feel misleading

Pros:

• Friendly and helpful customer service

• Quick and simple rental process

• Clean facility

Cons:

• Gate occasionally malfunctions requires a push

• Office sometimes unattended when help needed

Pros:

• Convenient location

• Easy access

Cons:

• High dependence on specific staff for service

Pros:

• Convenient location for many

• Helpful and friendly staff

Cons:

• Multiple building access points often broken

• Persistent garbage problem; attracts rodents

• No management presence onsite frequently

• Inconsistent service and documentation issues

• Frequent and unexplained rate increases

Pros:

• Clean and well-maintained facility

• Secure premises with flexible payment options

• Reasonable prices for storage units

• Helpful staff when present

Cons:

• No consistent staff presence or support

• Phone calls are rarely answered

• Difficulties accessing units during stated hours

• Poor communication and customer service

Pros:

• Great customer service frequently mentioned

• Easy-to-find and clean location

Cons:

• Lacks security cameras and gated entry

• Increase in prices without significant improvements

• Gravel paths in bad condition

• Pathways sometimes blocked by vehicles

Pros:

• Good location described by reviews

• Facility is clean and secure

• Smooth and quick process to rent

Pros:

• Helpful and polite customer service

• Clean facility

• Convenient location

Cons:

• Frequent and substantial rate increases

• Hidden and automatic fees

• Rates increased after only a few months

Pros:

• Secure and safe facility

• Clean property with good lighting

• Friendly and attentive staff

• Easy rental and online payment

Cons:

• Increased rental rates over time

• Hard to contact the office

• Poor onboarding from offsite call center

• Parking area is frequently overcrowded