Self storage units in Port Jefferson Station, NY

Pros:

• Friendly and helpful customer service

• Efficient check-out process

• Good promotional offers available

• Affordable prices and great rates

Cons:

• Vehicles sometimes dirty or poorly maintained

• Difficulty in reaching the location by phone

• Issues with incorrect reservations and call transfers

• Staff refusing to address insurance charge disputes

Pros:

• Staff provides excellent service

• Facility is clean and maintains well

Cons:

• Severe mold issue in units

• Poor air quality and pest problems

• Limited staff availability affects service

Pros:

• Clean and well-maintained facility

• Very secure with security measures

• Friendly and helpful staff

• Convenient location and accessible units

Cons:

• Frequent and significant price increases

• Some units not the advertised size

• Difficulties with online payment processing

• Inconsistent promotion and discount policies

Pros:

• Clean and well-organized facility

• Easy access and secure location

• Helpful and professional staff

• Reasonable pricing

Cons:

• Inconsistent invoicing and due dates

• Confusing insurance requirements

• Poor customer service experiences

• Quick freezes on unit access

Pros:

• Units are clean and well-maintained.

• Location is safe and secure.

• Helpful and friendly staff.

• Conveniently located with a variety of unit sizes.

Cons:

• Website and online process can be confusing.

• High curbs at some units.

• Some units smaller than listed dimensions.

Pros:

• Easy registration and setup process

• Staff is very professional and helpful

• Mobile entry app for easy access

Cons:

• Significant rent increases over time

• Costs could be high for long-term renters

Pros:

• Clean and well-maintained facility.

• Convenient location with elevators.

• Friendly and knowledgeable staff.

Cons:

• Unexpected rate increases within months.

• Issues with communication and refunds.

• Difficulty accessing units rented online.