Self storage units in Sophia, WV

Cons: Common concerns with storage rentals, such as price hikes and additional hidden fees, may exist here as they do at many similar facilities.

Pros: The facility is appreciated for its affordability and being a great place to keep personal belongings.

Cons: Negative experiences stem from inadequate parking, unfriendly staff behavior, and an absence of temperature control for the units, potentially affecting sensitive items.

Pros: The parking area allows for storing vehicles, while the indoor environments accommodate stored items.

Cons: Customers have reported significant issues with customer service, as there's difficulty in canceling units due to unresponsive phone and email channels, and the experience with the after-hours answering service described as extremely rude, adding to customer frustration.

Pros: The self-storage facility has received praise for convenient accessibility with vehicles, cleanliness, and reasonably-priced units accompanied by excellent service.