Climate controlled storage units in Navassa, NC

Cons: Some reviews point out structural deficiencies such as potholes, and customers experience navigation issues within the facility. Accessibility in terms of finding help or staff availability is also a concern, including receiving assistance over email rather than in-person. Additionally, there is a mention that the prices might be a bit high.

Pros: Customers appreciate the clean, secure, and well-maintained storage facility, particularly noting good climate control and friendly staff. The ease of rental and move-out as well as the modern amenities such as convenience in transport with carts are also highlighted.

Cons: The most significant issue reported is the steep and continual rise in rental prices, which cause distress to long-term renters, with accused price gouging being a particularly pointed complaint.

Pros: Customers consistently praise the cleanliness of the facility, the easy rental process, and the friendly and helpful staff.

Cons: Significant drawbacks noted by customers include unexpected rate hikes, including insurance costs, and consistent administrative errors such as problems with access codes and late payment charges due to faulty autopay setups. Limited move-out documentation and physical damage to doors and lighting within the facility have also been causes for customer dissatisfaction.

Pros: The self-storage facility receives positive remarks for its clean, climate-controlled environment and helpful, pleasant customer service. Many clients recommend the easy access, secure premises, and prompt, professional problem-solving service.

Cons: Long-term customers have experienced significant annual rent increases, challenging their loyalty to the facility. A concerning issue posted repeatedly involves rodent infestation, which has resulted in customers losing valuable and sentimental possessions, a situation further exacerbated by perceived lack of concern from the staff and insurance inadequacies. Additionally, customers have reported inconvenience due to the inability to directly contact the local facility.

Pros: This self storage facility has consistently been praised for its exceptional customer service, with staff going above and beyond to assist customers. The cleanliness and security of the units also stand out as strong points for tenants, ensuring a favorable storage experience.