Climate controlled storage units in Union Gap, WA

Cons: Although service is generally praised, there are mentions of the facility needing some maintenance and repairs. Regular price increases and lack of amenities like restrooms may also affect some customers' experiences.

Pros: Customers appreciate the excellent service and note that the storage facility is clean and secure, offering good value in comparison to others.

Cons: There is significant dissatisfaction with the majority of the customer service experiences; staff has been described as unhelpful, rude, and unprofessional on multiple occasions, with issues ranging from incorrect charges and inadequate management of reservations to mishandling of equipment and failure to adequately attend to customer inquiries or rectify billing errors. Customers have also faced difficulty in getting timely access to storage units and have complained about unexpected late fees.

Pros: Customers appreciate the overall cleanliness and maintenance of the facility, the expediency and friendliness of certain staff members, and professional customer service provided at this location.