Garages for rent in Hollyvilla, KY

Cons: Numerous **customers express dissatisfaction with misinformation about reservations**, feeling cheated with nonexistent notifications about unreturned trucks and access issues. There's frequent frustration over **customer support being unresponsive**, leading to wasted time and **additional stress during moves**. Other reports indicate serious concerns with **mismanagement**, such as incorrectly handled auction purchases and **failures to provide advertised goods**, like the missing free locks leading to unit access problems.

Pros: The facility has shown exceptional service over time with caring and attentive staff, and it provides important amenities like free locks with rentals for added convenience.

Cons: **Significant security issues** have been reported, including broken-in units during periods when surveillance cameras were not functional, contributing to customer loss of property without accountability or compensation from the storage management. Additionally, there have been instances of **incorrect billing practices**, such as payments being charged after customers vacated their units, leading to difficulties in getting refunds.

Pros: Clients appreciate the facility for its overall cleanliness, well-kept environments, and exceptional customer service provided by accommodating staff who ensure a smooth rental process, prompt response to inquiries, and support with late payments. The facility also offers reasonable pricing options.